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Frequently asked questions

How to get started?


Choose a plan from the pricing table, and you will be redirected to the checkout page. Complete the payment, and your dedicated account manager will contact you within 24 hours.




Is there any contract for this service?


No, you can cancel at any time. If you wish to cancel the subscription, kindly contact your dedicated account manager or through our general email info@yewebs.com




Could I have lesser / more channels than the 4 channels you recommended?


Yes, you can have more than that (like Twitter, Tumblr, etc.). We will consider this request as a custom plan. Talk to your dedicated Account Manager for more details.




What does the monthly content suggestion mean?


We are not simply designing the post and get it published on your channel. In the beginning, we will do the market research for you to identify the strengths, weaknesses, opportunities, and threats (SWOT Test & it is free for you). Based on the research outcome, then only we will propose what kind of content & keywords you should focus on while creating the content.
So at the end of the month, we will analyse the insight and how the audience reacts to it. We will get more ideas and insights to get more engagements & sales from the audience. Talk to your dedicated Account Manager for more details.




How the $25 Ad Coupon work?


When you launch an ad campaign (Facebook, Instagram, LinkedIn or Google Ad), we will deduct USD25 dollar out of your total cost for that particular Ad Campaign. This coupon can be claimed only with full amount and no rollover to the next month.




Does the cost of ad is included in the monthly fees?


Unfortunately, no. However, you will be entitled to USD25 off out of your ad's total cost every month. The total cost of the ad will be billed separated. Talk to your dedicated Account Manager for more details.




Is there any additional fees or hidden fees?


Besides the advertisement cost (bill separately), you will not be charged any additional fees. No worry and choose your plan today!




Do I have the right to review the design & copywriting of the post before publication?


Absolutely yes. Your dedicated Account Manager will handle the revision with you, and all of the design & text shall be approved by you before publishing to live.




How fast I can get the design of the contents?


Once we get the approval and agreement on the content proposal, we will use a minimum of 4 business days to complete all the posts designs. From here, we will go for revision & approval on the text and design.
Once all texts & designs approved, we will schedule the publication according to the proposal.





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